Miss Chase- We do not accept returns after 30 days. August Line- Only accepted if damaged or wrong product dispatched. The customer needs to notify in 48 hours of receiving the product. House of Accessories- Within 10 days from the shipped date only for unused items (credit only, no refund) with all tags intact and original purchase receipt Kwacha - No returns. However exchange will be accepted within 7 working days and the article should be unused proper condition.