Toniq - Toniq will accept Return or Exchange only if the following conditions are met. We have 15-days Return Policy which is applicable under these circumstances If broken unsealed do not accept the order at the time of delivery itself. In the case of merchandise returned products must comply to the following 1. Refund Return Exchange should be initiated within 15 days of order delivery. 2. The tags on the product should be intact. 3. The product should be unwashed unused and in an undamaged condition. 4. The item needs to be returned along with the original. THE MUSLIN BAG- At the moment we do not accept returns on products unless wrong or damaged product has been sent to you. MODA - Chic Accessorizer- no returns accepted Kwacha - No returns. However exchange will be accepted within 7 working days and the article should be unused proper condition.