Felomhe - You can return any item bought from us within 9 days (from the date of delivery) and avail a refund. Miss Chase- We do not accept returns after 30 days. Kassa- Returns if the product is damaged at the time of delivery. Shipping for returns will be paid by the user. Kwacha - No returns. However exchange will be accepted within 7 working days and the article should be unused proper condition.