House of Accessories- Within 10 days from the shipped date only for unused items (credit only, no refund) with all tags intact and original purchase receipt August Line- Only accepted if damaged or wrong product dispatched. The customer needs to notify in 48 hours of receiving the product. Chambray & Co- No Return Policy. We do not provide refund on any goods sold. Goods once sold can only be exchanged for replacements. Kwacha - No returns. However exchange will be accepted within 7 working days and the article should be unused proper condition.