Fida - Toniq will accept Return or Exchange only if the following conditions are met. We have 15-days Return Policy which is applicable under these circumstances If broken unsealed do not accept the order at the time of delivery itself. In the case of merchandise returned products must comply to the following 1. Refund Return Exchange should be initiated within 15 days of order delivery. 2. The tags on the product should be intact. 3. The product should be unwashed unused and in an undamaged condition. 4. The item needs to be returned along with the original.