Kassa- Returns if the product is damaged at the time of delivery. Shipping for returns will be paid by the user. NCLA - We are unable to accept returns or exchanges for cosmetics due to hygiene issues.All purchases are final Tuned In Living- Returns are accepted for all unused products in original packaging within 10 days of receipt of order. Customers are requested to intimate Tuned In Living either through email - [email protected] or through call 91 8826841440 Silvette - All products sold on Silvette.com are covered under our 15-Day Return Policy. Please check Returns section on the site for details Shoe That Fits You- We don t take returns only exchange is available .