Toniq - Toniq will accept Return or Exchange only if the following conditions are met. We have 15-days Return Policy which is applicable under these circumstances If broken unsealed do not accept the order at the time of delivery itself. In the case of merchandise returned products must comply to the following 1. Refund Return Exchange should be initiated within 15 days of order delivery. 2. The tags on the product should be intact. 3. The product should be unwashed unused and in an undamaged condition. 4. The item needs to be returned along with the original. Rossoyuki - Return only if the product is defected or a wrong product is shipped Turquoise & Gold- You acknowledge that these terms of returns and exchange are limited to direct sale by us to you and that these terms of returns and exchange are not available in case of a sale by third party and invoice which shall be governed by the terms of such sale. We may accept returns for bank account debit card account credit card account net banking account credit only. Garments on sale discount cannot be returned. For this purpose we must receive the merchandise within 10 days from the date it was shipped to you. Items must be unused unworn unwashed and undamaged by you. Goods will be returned only if they are returned in their original packaging. We only provide a refund for goods returned and the amount will be credited to your bank account in case of Cash on delivery and to your credit card debit card net banking account in case on online purchase. Exchange of goods is not available at this time. In case you want a different size in the same garment you will have to return the garment for a refund and place a new order for a different size in the desired garment. To return an item the customer must write to us at [email protected] a prompt response is assured to such mails. We will arrange for the garments to be picked up Reverse Pick Up from your address to which the garment was shipped. We offer pick-up facility in the following cities Reverse Pick Up will be arranged as per the pin code availability in the below mentioned cities - Ahmedabad Bangalore Chandigarh Chennai Delhi Gurgaon Hyderabad Kolkata Mumbai Pune If you are not satisfied with the product received by you for any reason you may have the option to return it and at our sole discretion to receive a refund. We are not liable for any damages caused to the product during transit. Our terms and conditions pertaining to returns and exchange are as follows - If you wish to exchange your item for an alternative product we suggest that you return it for a credit of the amount into your bank account in case of cash on delivery and debit card account credit card account net banking account in case of online purchase and purchase the new item separately. Our return policy is however subject to the following a Items should be returned unused and with all tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer. b Where provided belts and any luxe packaging such as authenticity cards dust bags and tags should be included with your return. c Unidentified returns may be returned to the sender. d All shoes should be tried on a carpeted surface before wear. e Briefs swimming costumes and bikini bottoms cannot be returned for hygiene reasons. f Goods are faulty if they are received damaged. Items that are damaged as a result of normal wear and tear are not considered to be faulty. We have made every effort to display as accurately as possible the colours of our products that appear on the Site. However as computer monitors vary we cannot guarantee that your monitor s display of any colour will be completely accurate.