Etaler - Any product that has been hampered or damaged while transportation MUST be notified by email within 48 hours of the product being delivered . Rosvin Bugs- Only manufacturing defect will be considered.Return wil not be considered if used prescription lens are fitted. Exchange within 7 days after receiving the product FIRANJI- Our return policy lasts 10 days. Receipt Proof of purchase. Your item must be unused in original packaging with the tags maintained.